Morning bird, evening person, call it what you will, we want you in our team!Experience Needed, Full Training Provided!

Are you enthusiastic to be part of a dynamic international reception team? If yes, then this position might be ideal for you. You will make sure the guests will feel welcome, safe and ready to have the experience of their lives!

As a Receptionist, you are the forefront of our guest facing operation! You will join a team that is passionate about delivering exceptional service and useful recommendations about the city, ensuring the guests will have the experience of a lifetime.

Responsibilities:

• Greeting guests with warmth and a friendly smile
• Be the go-to person for guest needs and questions, making sure they have a comfortable stay
• Handle check-ins and check-outs, ensuring everything runs smoothly 
• Receiving and handling reservations
• Coordinating and organizing guest requests
• Handling incoming phone calls
• Providing useful information about the hotel and the city
• Assist guests with special requests and ensure their needs are met promptly
• Handle front office administration 

Requirements:

• A professional attitude and great ambition
• Solid verbal and written communication skills (English), second language(s) is a plus
• Organization and administration skills 
• A trustworthy attitude, eagerness to learn new things and you are a born team player
• Flexibility to work various shifts, including weekends and holidays.
• A passion for delivering exceptional customer service
• No prior experience is necessary 

Benefits:

• Flexible schedule, shifts from 07:00 - 15:00 / 15:00 - 23:00
• Hour rate: From €16,09 (incl 8,33% monthly holiday pay and holidays 10,82%)
• Salary can be increased based on well performance
• Continuous training from our well trained staff
• Ability to evolve professionally
• A dynamic working environment with a fun, young and vibrant atmosphere and colleagues from all over the world
• Discount on your health insurance

• Budget of 1500 euros for Dutch courses
• Annual budget of 200 euros for a course of your choice
• BHV (emergency response) training

 Choose for We Are Key if you’d like to work…

• In a dynamic hospitality group with colleagues from all over the world
• On your personal development plan, in order to reach your full potential
• Where your growth and development are our main focus point 
• Where you get training to reach your goals
• At beautiful and historical locations in Amsterdam and where you’re offered great working conditions