Join Our Team as a Receptionist at Hotel Vondelgarden, Amsterdam!
No Experience Needed, Full Training Provided!

Are you passionate about hospitality and looking for an exciting opportunity in the heart of Amsterdam? Look no further! Hotel Vondelgarden, a prestigious 3-star hotel renowned for its warm ambiance and exceptional service, is seeking a talented Receptionist to join our dynamic team.

About Us:

Located in the vibrant city centre of Amsterdam, Hotel Vondelgarden offers a unique and welcoming experience to travellers from around the world. With our friendly and professional team, we strive to create lasting memories and exceed guest expectations.

Responsibilities:

• Greet and welcome guests upon arrival, creating a positive first impression.
• Manage check-in and check-out procedures efficiently and accurately.
• Respond to guest inquiries, providing information about the hotel facilities, local attractions, and services.
• Handle reservation inquiries and manage booking systems.
• Assist guests with special requests and ensure their needs are met promptly.
• Handle guest complaints and concerns with empathy, aiming to resolve issues to their satisfaction.
• Coordinate with other hotel departments to ensure smooth operations.
• Maintain a tidy and organised reception area.

Requirements:

• Previous experience in a similar role within the hospitality industry is preferred.
• Excellent verbal and written communication skills in English; Dutch and other additional languages are a plus.
• Strong interpersonal skills and the ability to build rapport with guests and team members.
• Outstanding organisational and multitasking abilities.
• Flexibility to work various shifts, including weekends and holidays.
• A passion for delivering exceptional customer service.

Benefits:

• Flexible schedule, shifts from 07:00 - 15:00 / 15:00 - 23:00
• Hour rate: From €16,09 (incl 8,33% monthly holiday pay and holidays 10,82%)
• Salary can be increased based on well performance
• Continuous training from our well trained staff
• Ability to evolve professionally
• Working with a great international team in the city center of Amsterdam.
• Discount on your health insurance

• Budget of 1500 euros for Dutch courses
• Annual budget of 200 euros for a course of your choice
• BHV (emergency response) training

 Choose for We Are Key if you’d like to work…

• In a dynamic hospitality group with colleagues from all over the world
• On your personal development plan, in order to reach your full potential
• Where your growth and development are our main focus point 
• Where you get training to reach your goals
• At beautiful and historical locations in Amsterdam and where you’re offered great working conditions

About We Are Key

We Are Key is a hospitality recruitment agency in Amsterdam, focused on placing and training great talent at hotels and restaurants in the city. We Are Key B.V.'s mission is to support and motivate our employees in their growth on both a personal and professional level. Besides the recruitment and placing of staff, the organization provides training to staff with the goal to support in their growth and development. Curious for more? Check out our website www.wearekey.nl.

Join us in creating memorable experiences for our valued guests in the heart of Amsterdam. We look forward to welcoming you to our team!