Hotel Plantage is looking for a proactive, fun and well organized day shift receptionist to join their multidimensional team on the weekends.
Situated in front of the Amsterdam city zoo Artis, Hotel Plantage features 24-hour front desk, room service and trip arrangements. The 22 individual rooms strike a perfect balance between comfort and style. The 2 star venue features heating, television and a kitchenette in each guestroom. Some rooms offer City views. Each room provides you with a private bathroom along with a shower, a hairdryer and free toiletries.
As a day receptionist you will act as the main point of contact for our guests. You will be responsible for the daily check in and check out processes and cooperate with the housekeeping staff. You will provide useful information and recommendations about the city and the hotel while dealing with any potential requests or complaints.
What are we looking for?
Professional attitude and appearance
Solid verbal and written communication skills (english), second language(s) is a plus
Organization and administration skills
You are proactive, take initiative and you are a born team player.
You are stress resistant and resourceful
You inspire your team to go all the way for our guests
What are your main tasks?
Check-In and Check-Out processes
Receiving and handling reservations
Coordinating and organizing guest requests
Handling incoming phone calls
Provide useful information about the hotel and the city
Stock and keep clean the reception area
Dealing with guests’ complaints
Handle front office administration
What do we offer?
Hours 0-40, based on your availability
Day shift hours from 07:00-15:00 & 15:00-23:00
Hour rate: €11,75 (plus 8,33% monthly holiday pay)
Collective health insurance discount
Continuous training from our well trained staff
Ability to evolve professionally
A dynamic working environment with a fun, young and vibrant atmosphere and colleagues from all over the world.
Do you recognize yourself in the description above? Then apply as soon as possible!
About We Are Key
We Are Key is a hospitality recruitment agency in Amsterdam, focused on placing and training great talent at hotels and restaurants in the city. We Are Key B.V.'s mission is to support and motivate our employees in their growth on both a personal and professional level. Besides the recruitment and placing of staff, the organization provides training to staff with the goal to support in their growth and development. The strength of We Are Key is the attention to quality HR management: every step of the employee life cycle is taken care of with attention and with a personal approach. Curious for more? Check out our website www.wearekey.nl.