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Front Office Representative at 4 star boutique hotel Amsterdam

Amsterdam, North Holland
Are you looking for a warm and welcoming work environment, where you can make guests feel right at home? Do you have a passion for hospitality and enjoy providing excellent service? If so, our boutique hotel in the heart of Amsterdam is looking for someone like you to join our close-knit and friendly team as a Receptionist.

About Us:
Hotel Delphi is more than just a place to stay, it's a home away from home for our guests. After a delightful day exploring the beautiful city of Amsterdam, they retreat to our charming establishment, where our staff forms a supportive and welcoming community. We cater to a diverse range of guests, from couples seeking a weekend getaway to business travelers, ensuring that every stay is truly memorable.

Responsibilities:
  • Checking-in and checking-out your guests;
  • Receiving and handling reservations;
  • Coordinating and organising guest requests;
  • Handling incoming phone calls and emails;
  • Providing useful information about the hotel, the city and nice things to do;
  • Listen to the guests and providing them answers/ solutions in difficult situations;
  • Handle front office administration.
Requirements:
  • Professional attitude and appearance
  • Organizational and administrative skills
  • Strong verbal and written communication skills in English are essential, while other languages will be advantageous.
  • Proactive attitude, you take initiative and are always eager to contribute to the team's success.
  • Being a collaborative team player is at the core of your personality.
  • Passion for hospitality, your genuine love for hospitality will shine through in every interaction with our guests.
What We Offer:
  • Flexible schedule, shifts from 07:00 - 15:00 / 15:00 - 23:00
  • Hour rate: From €17,90 (incl 8,33% monthly holiday pay and holidays 10,82%)
  • Salary can be increased based on well performance
  • Continuous training from our well trained staff
  • Ability to evolve professionally
  • A dynamic working environment with a fun, young and vibrant atmosphere and colleagues from all over the world. 
 Choose for We Are Key if you’d like to work…
  • In a dynamic hospitality group with colleagues from all over the world
  • On your personal development plan, in order to reach your full potential
  • Where your growth and development are our main focus point 
  • Where you get training to reach your goals
  • At beautiful and historical locations in Amsterdam and where you’re offered great working conditions
About We Are Key
We Are Key is a hospitality recruitment agency in Amsterdam, focused on placing and training great talent at hotels and restaurants in the city. We Are Key B.V.'s mission is to support and motivate our employees in their growth on both a personal and professional level. Besides the recruitment and placing of staff, the organization provides training to staff with the goal to support in their growth and development. Curious for more? Check out our website www.wearekey.nl.

Join us in creating memorable experiences for our valued guests in the heart of Amsterdam. We look forward to welcoming you to our team!

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