Are you passionate about providing exceptional guest experiences in a luxurious setting? Do you thrive in a fast-paced environment where attention to detail and impeccable customer service are paramount? If so, we have an incredible opportunity for you!
We are a luxurious boutique hotel situated in the heart of Amsterdam, renowned for our exceptional service and unique guest experiences.
At Hotel 717, we pride ourselves on offering unparalleled hospitality to our discerning guests. As a all rounder receptionist, you will be the face of our hotel, ensuring that every guest receives personalized attention and feels like royalty throughout their stay.
Key responsibilities:
- Warmly welcome guests, provide them with necessary information about the hotel and assist with check-in and check-out processes.
- Assist guests with their luggage and escort them to their rooms.
- Handle guest inquiries, requests and concerns promptly and professionally, going above and beyond to exceed their expectations.
- Book restaurants and provide recommendations for fine dining.
- Provide information about local attractions, events, and transportation.
- Liaise with other departments to ensure the smooth running of the hotel.
- Ensure guests receive a gracious farewell upon departure, escorting them to their car or taxi and providing any necessary assistance.
Requirements:
- Proven experience as a receptionist in the hospitality industry.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Well-groomed and professional appearance.
- Fluent in English, other additional languages are a plus.
- Flexibility to work on a rotating shift schedule, including weekends and public holidays.
- A positive attitude and a willingness to go the extra mile to ensure guest satisfaction.
Benefits:
- Competitive salary between €15 - €16 per hour + monthly 8.33% holiday pay.
- Opportunities for career growth and advancement within our expanding organization.
- Comprehensive training and development programs to enhance your skills and capabilities.
- A supportive and diverse work environment where teamwork and collaboration are valued.
- The chance to work in a beautiful and historic location in the heart of Amsterdam.
If you are passionate about hospitality and want to become an ambassador of our luxury boutique hotel, we invite you to apply today and join our team!
Choose for We Are Key if you’d like to work…
- In a dynamic hospitality group with colleagues from all over the world
- where your employer values and supports your professional growth and involves its employees in the decision making
- Where you have room to develop and grow into higher positions
- Where you get training to reach your goals
- At beautiful and historical locations in Amsterdam
- and where your offered great working conditions